> ## Documentation Index
> Fetch the complete documentation index at: https://notifyflow.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard Templates

> Design and customize templates for delivery

The **Template Manager** lets you manage the structure and content of your notifications.

## Creating a Template

1. Click **New Template** in the top right.
2. Provide a **Template Name** (use snake\_case, e.g. `welcome_email_customer`).
3. Select the **Delivery Channel** (`EMAIL`, `SMS`, `WEBHOOK`, `IN_APP`).
4. Enter the **Email Subject** (for `EMAIL` only).
5. Compose your **Message Body**.

***

## Variable Syntax

Use double curly brackets to define dynamic variables:
`{{ name }}`

When dispatching, the `data` object properties will replace matching variables:

```json Data Payload theme={null}
{
  "name": "Sarah",
  "company": "Acme Corp"
}
```

```html Compiled Output theme={null}
Hi Sarah, welcome on board at Acme Corp!
```

***

## Channel Specifications

* **EMAIL:** Requires an **Email Subject**. Supports HTML markup in the message body.
* **SMS:** Subject is ignored. Body should be plain text and kept under 160 characters to prevent carrier segmentation.
* **WEBHOOK:** Body is typically a JSON structure containing endpoints and keys.
* **IN\_APP:** Body contains the persistent content rendered in the customer-facing feed.